Sun, May 12 2019
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4:00 PM - 6:30 PM
Welcome Networking Reception
Going
Mon, May 13 2019
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8:00 AM - 9:30 AM
Coffee & pastries
Going
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9:30 AM - 9:40 AM
BigFive Digital Chair Thabo Seopa will welcome the assembled digital leaders and offer a brief overview of the Summit’s programme and purpose
Thabo Seopa
Going
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9:40 AM - 10:00 AM
BigFive will set the stage for the Summit with original research drawn from a survey of leading companies addressing the SMME market.
Paul Plant
Going
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10:00 AM - 10:30 AM
Yoco Co-founder & CEO Katlego Maphai shares the Yoco story and explains how Africa came to be the flagbearer for the digital payments revolution while helping South African small businesses accept card payments, often for the first time.
Katlego Maphai
Going
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10:30 AM - 11:00 AM
Outsourced CFO Co-founder & MD Louw Barnardt shows how SMMEs are using the cloud to access powerful software once available exclusively to enterprise businesses.
Louw Barnardt
Going
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11:00 AM - 11:30 AM
Coffee and tea will be served in the exhibits area.
Going
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11:30 AM - 11:50 AM
Sponsor Case Study: vCita
Adi Engel
Going
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11:50 AM - 12:20 PM
The Africa-Middle East small business market is often discussed as though it were a monolith. In reality, it is a collection of unique markets, each with its own challenges and opportunities.
Deepankar Rustagi
Kenneth Sun
Going
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12:20 PM - 12:40 PM
Mobile is one of the centerpieces of bringing small businesses into the digital age, and Gareth Murphy, GM of Online Channels, MTN South Africa, will share a vision for how SMMEs will use mobile to acquire and engage with customers, accept payments, and more effectively run their businesses.
Gareth Murphy
Going
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12:40 PM - 1:00 PM
Daan Donders, Founder and CEO of SO Connect explains how super easy to use technology empowers local businesses to get chosen by their customers.
Daan Donders
Going
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1:00 PM - 2:00 PM
A buffet lunch will be served in the exhibits area.
Going
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2:00 PM - 2:20 PM
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2:20 PM - 2:50 PM
Digital entrepreneur Magnus Rademeyer of AfriGIS will explore the convergence of mobile, location and commerce and how it will impact the SME opportunity.
Magnus Rademeyer
Going
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2:50 PM - 3:15 PM
With large numbers of AME small businesses buying digital solutions via agencies, we explore how this important channel is evolving and adapting in an era of increasing automation.
Chantelle Bowyer
Going
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3:15 PM - 3:45 PM
Coffee and tea will be served in the exhibits area
Going
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3:45 PM - 4:10 PM
How long must an ad remain on a mobile screen in order to be seen? Do consumers process information differently in mobile compared to desktop?
Sarah Utermark
Going
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4:10 PM - 4:30 PM
Increasing numbers of businesses are recognising the growing importance of social messaging as a vehicle for customer engagement. Sifiso Mazibuko, Managing Director, Social Scope and a former Facebook executive, will share this roadmap for the future of social.
Sifiso Mazibuko
Going
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4:30 PM - 4:50 PM
Creativity and technology are more inextricably entwined than ever in the age of data-driven everything and machine learning.
Jay Thomson
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4:50 PM - 5:30 PM
Metis Online CEO Chantelle Bowyer will introduce a panel of Western Cape SMEs, who will share the challenges of running a local business in the digital economy.
Chantelle Bowyer
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7:00 PM - 10:00 PM
Summit Networking Dinner
Going
Tue, May 14 2019
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7:30 AM - 9:00 AM
Coffee & pastries
Going
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9:00 AM - 9:10 AM
BigFive Digital co-founder Thabo Seopa will share a few highlights from Day 1 of the BigFive Summit and preview the coming day.
Thabo Seopa
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9:10 AM - 9:30 AM
How are small businesses in Southern African taking advantage of all the tools that enable them to compete online on a level field of play with major online retailers?
Cheryl Ingram
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9:30 AM - 10:00 AM
Praekelt.com CEO Gustav Praekelt addresses how AI, bots and machine learning are playing an increasingly critical role in local commerce and why enabling small businesses to engage in conversational commerce is a giant opportunity.
Gustav Praekelt
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10:00 AM - 10:30 AM
Having accurate and comprehensive location data is key to unlocking many of the BigFive opportunities throughout the AME region.
Ezana Raswork
Trevor Nadeau
Going
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10:30 AM - 10:50 AM
The world’s dominant search engine (and so much more) will share its view of and vision for the SMME market in the AME region.
Ezana Raswork
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10:50 AM - 11:10 AM
Going
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11:10 AM - 11:30 AM
Coffee and tea will be served in the exhibits area.
Going
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11:30 AM - 11:50 AM
Trevor Harries-Jones, CEO, Yola, will share best practices for going to market with a website offering for SMMEs. How should the product be positioned, priced, and sold?
Trevor Harries-Jones
Going
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11:50 AM - 12:10 PM
Vicinity Media CEO Daryl van Arkel will address the increasing importance of location in SME marketing and how to commercialise this opportunity.
Daryl van Arkel
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12:10 PM - 12:30 PM
Going
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12:30 PM - 1:00 PM
Trends across the BigFive pillars of the digital ecosystem represent huge opportunities as well as disruptive challenges to the major players in the small business market -- media, telecom, banking.
Lunga Siyo
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1:00 PM - 2:00 PM
A buffet lunch will be served in the exhibits area.
Going
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2:00 PM - 2:30 PM
Local radio is a powerful presence in the AME region. How can local radio networks and their sales teams tune-in to the digital opportunity?
Nick Grubb
Francois Retief
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2:30 PM - 3:00 PM
Across the world, a new generation of business owners and decision makers is emerging that work with a different set of tools and operate on a different set of values. Sandy Lohr, CEO of Matchcraft, has developed a playbook for marketing to millennials that she will share with the BigFive Summit audience.
Sandy Lohr
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3:00 PM - 3:10 PM
Going
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3:10 PM - 3:30 PM
Coffee and tea will be served in the exhibits area.
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3:30 PM - 3:50 PM
Startupbootcamp CEO Philip Kiracofe will present findings of a brand new report produced by Startupbootcamp, InnoLeaps, and PwC based on data from 20,000 startups that applied to accelerators worldwide in 2018.
Philip Kiracofe
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3:50 PM - 5:00 PM
We invite up to five exciting local start-ups to present their disruptive business propositions. Startupbootcamp CEO Philip Kiracofe will challenge each participant to fully articulate their value proposition.
Philip Kiracofe
Antonio Bruni
Igsaan Salie
Guy Stern
Dane van Zyl
Arnaud Blanchet
Going
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5:00 PM - 7:00 PM
Day 2 of the Summit ends with a networking session featuring local Cape Wines and canapes. Sponsored by Yola.
Going
Wed, May 15 2019
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7:00 AM - 8:45 AM
Coffee & pastries
Going
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8:45 AM - 8:55 AM
BigFive Digital Chair Thabo Seopa offers a view of the workshop’s structure and objectives.
Thabo Seopa
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8:55 AM - 9:20 AM
BigFive’s Paul Plant will offer a perspective on the disruption of the selling process brought on by the ascendance of digital marketing.
Paul Plant
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9:20 AM - 9:50 AM
Vendasta CRO George Leith seeks to define what “best in class” sales practice looks like in an increasingly competitive world.
George Leith
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9:50 AM - 10:15 AM
Matchcraft CRO Marc Zaks provides some valuable insights into how small local businesses can benefit from intelligent marketing on the major search and social networks.
Marc Zaks
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10:15 AM - 10:40 AM
Entrepreneur Catherine Young explains the importance of planning for go-to-market for a business acting as the glue between marketing and sales functions. By planning the go-to-market approach upfront and executing on it both digitally and conventionally, participants will learn tricks to shortening pipelines and converting lead...
Catherine Young
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10:40 AM - 11:00 AM
Coffee and tea will be served in the exhibits area
Going
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11:00 AM - 11:25 AM
Vendasta CRO George Leith talks about how monitoring your customers' online reputations can create opportunities for customer engagement.
George Leith
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11:25 AM - 11:50 AM
Trudon CRO Lyndon Munetsi makes the case that a strategic investment in back-office fulfillment and customer service will easily pay for itself in reduced churn.
Lyndon Munetsi
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11:50 AM - 12:10 PM
Boostability’s Aaron Presbury will explain how SEO can work for even very small businesses, and he will share ideas on how sales organization can convince small businesses that SEO is right for them.
Aaron Presbury
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12:10 PM - 12:30 PM
Digital marketing and e-commerce expert Cheryl Ingram will address the journey into e-commerce for SMEs, and the tools and enablers making it happen today.
Cheryl Ingram
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12:30 PM - 1:00 PM
The day’s speakers gather for an engaging and interactive roundtable that summarizes what the audience should take away from today’s workshop.
Going
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1:00 PM - 2:30 PM